Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped with tracking details.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 7–15 business days.
- Express Shipping: Estimated delivery within 3–7 business days (where available).
Note: Delivery times are estimates and may vary due to customs inspection, local postal service delays, or peak holiday seasons.
Order Tracking
Once your package ships, you will receive an email containing a tracking number and a link to trace your delivery. Please allow 24–48 hours for tracking information to update in the system.
Customs, Duties & Taxes
China Unique Mart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact our support team immediately at support@chinauniquemart.com with your order number and photo evidence of the damaged goods so we can assist you with a replacement or resolution.