General Questions
What is China Unique Mart?
China Unique Mart is an e-commerce platform offering a curated selection of trending, innovative, and affordable products direct from reliable manufacturers in China.
How can I contact customer support?
You can reach our team via email at support@chinauniquemart.com or through our Contact Us page. We typically respond within 24 hours.
Orders & Shipping
How long does shipping take?
Standard orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.
How do I track my order?
Once your order ships, we will send you a confirmation email containing your tracking number and tracking link.
Can I change or cancel my order?
If you need to update or cancel an order, please contact us immediately. Once an order enters processing or shipment, changes can no longer be made.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy for unused, damaged, or defective items. Please contact customer support with your order details to initiate a return.
When will I receive my refund?
Once your return is received and inspected, refunds are processed back to your original payment method within 5–10 business days.